Privacy Policy

Last updated: January 2025

Introduction

UpTradely Ltd ("we," "us," or "our") operates the UpTradely platform, a global marketplace connecting verified traders, quantitative analysts, strategy developers, and trading coaches. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.

Information We Collect

Personal Information

  • Name, email address, and contact information
  • Professional credentials and trading experience
  • Payment information (processed securely through Stripe)
  • Profile information and trading strategies (anonymized when shared)

Usage Information

  • Platform usage patterns and preferences
  • Communication records within our platform
  • Technical data including IP address, browser type, and device information

How We Use Your Information

  • Provide and improve our marketplace services
  • Verify trading credentials and maintain platform security
  • Process payments and transactions
  • Communicate important updates and platform notifications
  • Provide customer support and respond to inquiries
  • Comply with legal obligations and prevent fraud

Information Sharing

We do not sell your personal information. We may share your information only in these limited circumstances:

  • With other users: Only profile information you choose to make public
  • Service providers: Trusted partners who help operate our platform (e.g., payment processors, hosting services)
  • Legal requirements: When required by law or to protect our rights and users' safety
  • Business transfers: In case of merger, acquisition, or sale of assets

Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete information
  • Delete your personal information (subject to legal obligations)
  • Restrict or object to certain processing activities
  • Data portability (receive your data in a structured format)

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze platform usage, and provide personalized content. You can control cookie settings through your browser preferences, though this may affect some platform functionality.

International Data Transfers

As we serve users globally, your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or through our platform. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: [email protected]

Company: UpTradely Ltd

Registration: England & Wales